What really makes a 'good' healthcare experience?
How could technology be better used to manage healthcare?

The above questions are not necessarily that easy to answer. 

We commissioned independent researchers to ask 500 US patients and 100 US providers their views on what processes most needed to change, what technology they currently had access to and what constitutes a 'good' healthcare experience.

The results go some way to benchmarking the modern healthcare experience in the US, while also revealing an element of of mis-match in perception between patients and providers.


Find out more about:

  • What patients told us is really key to a good healthcare experience
  • The challenges and frustrations patients and providers feel most acutely at each journey stage
  • How widespread certain technology is and how expectations of it are changing 


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Download US whitepaper 

Interested in our UK report? Please click here